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Air.ai is no longer operational. Here's what actually works for AI phone answering in 2025.
As of 2025, Air.ai is no longer operational. In August 2025, the Federal Trade Commission filed a lawsuit against Air AI Technologies for deceptive claims about business growth and refund guarantees, alleging the company bilked customers out of approximately $19 million. The platform experienced significant operational failures throughout 2024, with services shutting down, refunds stalling, and key features breaking.
If you're researching Air.ai or looking for "Air.ai alternative" solutions, this page provides context on what Air.ai offered and what actually works for AI phone answering today.
Air.ai launched with an ambitious vision: fully autonomous AI phone agents capable of 10-40 minute conversations with "infinite memory" and self-learning capabilities. The platform promised to revolutionize sales and customer service calls.
However, the platform faced mounting challenges throughout 2024. Services became increasingly unreliable, customers reported broken features, and the company went dark on support. The platform is now inactive, leaving customers searching for alternatives.
The pricing was also prohibitive for most businesses: $25,000-$100,000 in upfront costs plus $0.11-$0.32 per minute. Even for those who paid, the platform ultimately couldn't deliver on its promises.
| Capability | Air.ai (Inactive) | PhoneFlow |
|---|---|---|
| Platform Status | InactivePlatform shut down 2024 | Active & GrowingProduction-ready |
| Pricing Model | $25K-$100K upfrontPlus $0.11-$0.32/min | Per-minute onlyAll-inclusive, predictable |
| Support | NoneNo support channels | Full SupportResponsive team |
| Reliability | Platform DownServices terminated | Production-ReadyStable & reliable |
| Setup Time | No longer availablePlatform inactive | 90 secondsConfigure and go live |
| Long Conversations | Was available10-40 minute calls | SupportedFull conversation handling |
| Call Transferring | Was availablePlatform discontinued | Built-inConfigurable routing |
| Appointment Booking | Was availablePlatform discontinued | Built-inGoogle, Outlook, Calendly |
| CRM Integration | Was availablePlatform discontinued | NativeZapier, webhooks |
| Upfront Costs | $25K-$100KSignificant barrier | $0Pay as you go |
Before the platform shut down, Air.ai targeted specific use cases:
However, none of these capabilities matter now because the platform is no longer operational. Former Air.ai customers need working alternatives.
If you were evaluating Air.ai or were a customer left stranded, here's what PhoneFlow offers:
Air.ai was ambitious in its vision for fully autonomous AI phone agents. The promise of 10-40 minute conversations with infinite memory and self-learning capabilities attracted attention and significant upfront investments.
But ambition isn't enough. A platform that doesn't work, can't be reached for support, and eventually shuts down leaves customers stranded. The $25K-$100K upfront costs became sunk investments.
For businesses that need AI phone answering in 2025, the question isn't "what Air.ai offered" but "what actually works now." PhoneFlow provides reliable, production-ready AI phone answering with predictable pricing, full support, and features businesses actually need—without requiring a massive upfront investment.
According to the FTC complaint filed in August 2025, "when consumers ask for a refund, the defendants rarely honor their guarantee, often delaying and leaving consumers in the dark before cutting off communication altogether." With the platform inactive and no formal support channels, recovery of prepaid fees may require legal action. Contact your payment processor or legal counsel for options.
With the platform shut down, access to call recordings, transcripts, and analytics from Air.ai is likely lost. This underscores the importance of choosing platforms with clear data export policies and business continuity plans.
Transitioning to a working platform like PhoneFlow takes minutes, not months. You'll configure your receptionist behavior, connect your phone number, set up any calendar or CRM integrations, and go live. No $25K upfront investment required.
PhoneFlow is built by Electric Software with a track record of reliable software products. We provide transparent pricing, responsive support, and clear communication. Our business model is sustainable: customers pay for value delivered, not upfront promises.
If you're searching for "Air.ai alternative" or "Air.ai not working," you're looking for what actually works. The AI phone answering space has matured since Air.ai's ambitious launch. Working solutions exist with predictable pricing, reliable service, and support teams you can reach.
PhoneFlow offers a complete AI receptionist without the massive upfront costs, without the broken promises, and without the risk of the platform disappearing. You get call answering, transferring, appointment booking, and CRM integration in a package that works today.
The question isn't what Air.ai promised. It's what you need working right now.
If you're searching for reliable AI phone answering platforms that are actually operational, here are active solutions worth evaluating.
Pricing information as of December 2025. Features, pricing, and availability are subject to change. Please verify current rates directly with each provider.
This comparison is based on publicly available information as of December 2025. Features, pricing, and availability are subject to change. All pricing shown is approximate and should be verified directly with each provider. Technical specifications are based on vendor documentation and may vary in practice. We recommend conducting your own evaluation before making a purchase decision.
See PhoneFlow in action. No $25K upfront. No broken promises. Just reliable AI phone answering you can start using in 90 seconds.
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