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SOC 2 Type II certified, GDPR compliant, end-to-end encryption, and 99.9% uptime SLA. Your data stays protected.
When you hand customer calls to a third party, you're trusting them with sensitive information. Names, phone numbers, business details, sometimes financial or health information. That trust requires serious security practices.
PhoneFlow is built for businesses that take security seriously. Our infrastructure and practices meet the standards required by banks, healthcare organizations, and Fortune 500 companies.
Multiple authentication methods including SSO for enterprise security
All data is encrypted in transit and at rest. Call recordings, transcripts, and customer data are protected with industry-standard encryption.
Independently audited security controls covering security, availability, and confidentiality. Annual audits ensure ongoing compliance.
Full compliance with European data protection regulations. Data processing agreements available for regulated industries.
Role-based access ensures employees only see what they need. Audit logs track all access to sensitive data.
Configure how long call data is retained. Automatic deletion after your specified retention period.
Regular security assessments by third-party firms identify and address vulnerabilities before they become problems.
Your phones need to work. Downtime means missed calls, missed revenue, and frustrated customers. PhoneFlow commits to 99.9% uptime with financial credits if we fall short.
Different industries have different requirements. We work with you to meet yours:
Our team can provide documentation and complete security questionnaires for your compliance needs.
You retain ownership of all your data. We process it on your behalf but never sell or share it. You can:
Our team can walk through our security practices and provide documentation for your compliance needs.
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