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Encrypted in transit and at rest, role-based access controls, configurable data retention, and reliable 24/7 uptime. Your data stays protected.
When you hand customer calls to a third party, you're trusting them with sensitive information. Names, phone numbers, business details, and other personal data. That trust requires serious security practices.
PhoneFlow is built for businesses that take security seriously, with infrastructure and practices designed around enterprise-grade standards.
Multiple authentication methods including SSO for enterprise security
All data is encrypted in transit and at rest. Call recordings, transcripts, and customer data are protected with industry-standard encryption.
Built and operated to enterprise-grade security practices covering data protection, availability, and confidentiality.
Data processing agreements available to support your privacy and contractual obligations.
Role-based access ensures employees only see what they need. Audit logs track all access to sensitive data.
Configure how long call data is retained. Automatic deletion after your specified retention period.
Regular security assessments by third-party firms identify and address vulnerabilities before they become problems.
Your phones need to work. Downtime means missed calls, missed revenue, and frustrated customers. PhoneFlow is built for reliable uptime on redundant infrastructure.
Different industries have different requirements. We work with you to meet yours:
Our team can provide documentation and complete security questionnaires for your compliance needs.
You retain ownership of all your data. We process it on your behalf but never sell or share it. You can:
Our team can walk through our security practices and provide documentation for your compliance needs.
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